Advisor Quality
Program

Check out program updates below:

THE NEW ADVISOR SUITE IS FINALLY HERE!!!

The new Advisor Suite has launched and its NEW & IMPROVED features are super exciting!! Building your relationship with your clients is now easier than ever.

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How To Utilize The Messages Feature To Successfully Convert Your Clients?

The messages tool has become popular and is advisors' greatest retention and conversion tool in the last couple of years. We have realized this is a powerful tool that needs to be handled proficiently!

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Sharing Images on chat

Share astrology maps, tarot cards, or any other visuals to create a richer chat experience for your clients, help reflect your insights and personality, and in turn increase the time clients are engaged during a reading.

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Managing Client Relationships

Can you remember a case when a client was too much for you to handle? These cases can happen to everyone!

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Your Client Is Looking For You

The new “Your Client is Looking For You” feature is a notification sent to you via email, letting you know when a high valued client, or a favorite client, of yours was looking for you while you were offline.

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The 5 Steps Spiritual Guidance Model

Over the years, we’ve noticed that clients have longer and more productive readings with their psychics once they’ve established trust and feel safe with their advisors.

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Palm Reading App Is Kicking!

We have recently been highly promoting the Palm Reading application, generating more traffic that comes your way.

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New Advisor Visibility Settings

We are excited to launch The Advisor Visibility Settings - a feature that many advisors have been waiting for. Juggling between new and loyal clients can be somewhat restrictive. We’ve integrated an exciting feature; giving you the power to choose whether you’d like to be visible to everyone or to your existing clients.

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Why the third day makes all the difference?

We at the Advisor Success Team are constantly developing new insights based on your experiences. Here’s one of the most interesting discoveries we’ve recently made: Third day readings are likely to lead to more.

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Win Customers Over with These Reading Tips

Clients are looking for answers, great service and even more than that, clients are looking for a great experience! This can be created by first getting the full picture of a client’s life situation and questions, and then making sure you’re giving them a full answer (reading).

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My Wallet

We're excited to tell you about a new feature we've recently added to the Kasamba app and mobile web. Some of you have been bringing up the topic of uncharged sessions. Well, we listened! Now, your clients can access My Wallet from the app to easily manage their payment settings.

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Tips to Earn More with Scheduled Messages

The Scheduled Messages feature for our advisors is an excellent tool for connecting with your clients and ensuring they come back for another reading. It was created to help you conveniently reach out to your clients and make sure you are working on maintaining your relationships with them, while saving you time.

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Making the Best First Impression

We have found that our top performing psychics use a certain approach to introducing themselves to new clients and making a great impression during the first reading. As you know, the first few minutes of a reading are crucial - It’s your time to shine!

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Scheduled Messages

We are excited to announce Kasamba's Scheduled Messages, an automated way for you to follow up with your clients and bring them back for more readings, save time, and easily increase your earnings!

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Tips for Interacting with your Younger Clients

Kasamba’s younger clients (18-36) are now the largest portion of our clientele base and is rapidly growing. This age group is a bit different than previous generations. Making an effort to better understand them and adjust your style to better serve them will help you attract and retain more clients

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Palm Reading App Guide

Clients will be coming to you through our whitelabel app and sharing a photo of their palm with you. Please read this guide to ensure you address these clients correctly.

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Tarot Reading App Guide

Clients will be coming to you through our whitelabel app and sharing their Tarot card spread with you. Please read this guide to ensure you address these clients correctly.

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Communicating With Mobile Phone Users

More and more clients are starting live sessions from their mobile phones. Knowing if the client you’re speaking with is using their desktop or mobile phone is important for adjusting your approach to optimize your communication in the session.

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Reducing Churn

We all know that our hectic daily schedules can distract us from achieving personal objectives. This is especially true when small errands build up and distract clients from their spiritual journey. Learn how to segment your clients to keep them focused.

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Time Management

On Kasamba you can log in and provide live readings 24 hours a day 7 days a week. Learn how to manage your time on Kasamba so you can give live readings and invest in building client relationships.

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Segment Your New Clients

Demonstrating your commitment to clients' spiritual growth immediately after the first session is critical to start the relationship off right. Use the new ‘New Clients’ filter to manage your new clients, and connect outside a live session.

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8 Tips for Successful Readings

The key to any successful relationship is communication. This is true between friends and family as well as with your clients. Read 8 Tips for Successful Readings that will help make the most of this opportunity.

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Accurate Predictions

Empowering clients to address the future is one of the most rewarding aspects of spiritual guidance. Here are some tips to draw out the best prediction as well as what to do if the universe has other plans for tomorrow.

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Your Clients' New Desktop Chat

We're excited to share our latest advisor-client interface: The New Kasamba Chat for PC and Mac! Our new chat has one clear, undivided text box for a much better chat experience.

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Advisor Certification

We want to highlight your top level service and expertise! Advisor certification will allow you to demonstrate your quality and knowledge before the client even starts a reading.

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Photo Guidelines

A good profile picture attracts more clients by conveying warmth, openness, and expertise. Follow these photo guidelines to send clients the right message.

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My Readings

Our goal has always been to create a true connection between you and your clients. Our new “My Readings” feature not only does that, it also gives them an easy way to come back and connect with you again.

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Building Relationships - Best Practices

Learn how to build relationships with your clients so you can grow your business on Kasamba.

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New Fraud Detection and Prevention Feature

We are happy to share another step in fraud reduction. Last month, we deployed an additional fraud detection and prevention feature.

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New Clients - Best Practices

Here are some best practices for attracting new clients in order to grow your business at Kasamba.

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The Year in Review

We want to thank you all for your commitment to providing guidance and clarity to clients on Kasamba throughout the year! Check out some key accomplishments in 2016 and a look ahead at 2017!

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Kasamba Touch Redesign

New and improved billing page, login page and pre-session page!

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Increasing Cap on Max Fee Per Minute

In order to better reflect your top level service, we increased the maximum fee per minute. Read more to increase your price the right way.

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How to read "My Earnings" page

Learn how to read your "My Earnings" page and understand the various descriptions on each line item.

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Billing 101

Learn how our billing processes ensure your payment while allowing a streamlined flow that brings in more new users.

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Make Kasamba Messages Work for You

Learn how to use Kasamba Messages to get to the top of the best advisor list.

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Earn More with Kasamba Messages

Learn how to earn 4.5 times more with Kasamba Messages!

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A New Pre-Paid Credit Card Billing Process

We developed and released a new pre-paid credit card security feature for existing and new clients.

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Removing Inactive Advisor Profiles

We took the initiative to remove 50,000 inactive advisor profiles on Kasamba.

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About the Advisor Quality Program

We are committed to making Kasamba home to the highest quality advisors in the online psychic industry.

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